Safety Measures


At Prime Boiler Services, health and safety remain our priority.

In order to fulfill our commitment to provide high quality steam and heating solutions, and in the spirit of business continuity, we’ve implemented a set of complementary measures to help reduce the spread of germs both onsite and in our neighbouring communities.

These measures are in step with Alberta Health Services (AHS).


All PBS staff members are reminded to:

  • Isolate if you’re feeling sick / Stay home if you are sick
  • Limit meetings and keep a physical distance of 2 metres at the workplace
  • When out, maintain physical distancing of 2 metres
  • Wash your hands frequently for at least 20 seconds with warm water and soap
  • Cover coughs and sneezes
  • Avoid touching your face
  • Wear a mask in public places where keeping a physical distance of 2 metres is difficult


To limit visitor access to our locations, we encourage all scheduled visitors to call their contact. When possible, conduct meetings via phone, video conference or email.


We will continue providing ongoing customer support and are committed to respecting our clients’ onsite health and safety guidelines.


All deliveries of goods are considered business critical. However, if any driver exhibits cold or flu symptoms, they will be asked to leave immediately. For more information, call our toll-free line: 1-800-997-4899 to be directed to the specific receiving department.

Thank you for your cooperation and your trust in the PBS team.

We will update you with any further developments as we continue to follow the status of the situation of the outbreak and its impact on our operations and day-to-day activities.

For any pressing inquiries or for more information, contact our 24-hour customer service department on our toll-free line: 1-800-997-4899.